Dear customer, we are seeing delivery delays for customers primarily west of Kamloops and Kelowna B.C. This is due to the extreme flooding which has caused major road closures and rail closures. Some delays can be seen in other parts of BC and Western Canada as well.
If your shipment has been delayed, please know that Fed Ex and Canada Post are doing whatever possible to get these shipments delivered to you. Your parcels are packaged with care and are safe with our carriers while they are working with urgency to get these delivered to you.
Your tracking information will provide the most up to date delivery status. If you are in an affected area, we recommend ordering as early as possible for holiday gifts. We cannot guarantee any delivery times.